Privacy Policy

1. Information We Collect

When you use the Champz Services LLC website (champzservices.com), we may collect the following types of information:

• Contact form submissions — name, phone number, email address, and message content you provide when requesting a quote or inspection.
• Usage data — pages visited, time spent on the site, browser type, and approximate location, collected automatically via Google Analytics 4 if you have accepted analytics cookies.
• Cookie data — we use a cookie consent banner. If you decline, analytics cookies are not set.

2. How We Use Your Information

• To respond to quote requests, inspection bookings, and general inquiries.
• To send service-related communications you have requested.
• To analyze site traffic and improve the website experience (only if analytics consent is granted).
• We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Google Analytics

We use Google Analytics 4 with Google Consent Mode v2. If you accept analytics cookies, Google Analytics collects anonymized data about how you use our website. If you decline, analytics data collection is suppressed. You can manage your preferences at any time by refreshing the page and interacting with the cookie banner.

4. Data Retention

Contact form submissions are retained in our email inbox for as long as necessary to respond to your inquiry and for our business records. We do not maintain a separate database of submitted contact forms.

5. Third-Party Services

Our website uses the following third-party services:

• Google Analytics 4 — traffic analysis (analytics.google.com)
• Google Fonts — typography (fonts.googleapis.com)
• LeadConnector Chat Widget — live chat support (leadconnectorhq.com)
• Hostinger SMTP — transactional email delivery

Each third-party service has its own privacy policy. We recommend reviewing them if you have questions about how they handle data.

6. Your Rights

You have the right to request access to, correction of, or deletion of any personal information you have provided to us. To make a request, contact us at:

• Email: J-and-Vfam@champzservices.com
• Phone: 346-565-0518

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.

8. Contact

For privacy-related questions, contact Champz Services LLC at J-and-Vfam@champzservices.com or call 346-565-0518.